Shipping policy
We offer free standard shipping on U.S. orders over $150. If your order doesn’t qualify for free shipping, or you’d like it to arrive faster, simple flat-rate options are available at checkout — no surprise carrier math.
U.S. Shipping
| Method | Rate |
|---|---|
| Standard | $10 (free on orders over $150) |
| 2-Day Air | $25 |
| Next Day Air | $40 |
- Free shipping applies automatically to U.S. orders over $150.
- Standard shipping is a $10 flat rate on orders that don’t qualify for free shipping.
- 2-Day Air is $25 flat, and Next Day Air is $40 flat.
- Expedited orders (2-Day Air or Next Day Air) placed before 12:00 pm ET on a business day ship the same day.
- Alaska and Hawaii ship via USPS Priority Mail and count toward the free-shipping threshold.
Canada
- Standard shipping to Canada is a flat CAD $15, and is free on orders over CAD $225.
- Canadian orders ship Delivery Duties Paid (DDP) — all duties and taxes are calculated and prepaid at checkout, so there is nothing further to pay on delivery.
International
- International orders ship DDP, with shipping and prepaid duties and taxes calculated at checkout. Duties and taxes collected at checkout are non-refundable.
Processing & Tracking
Orders are processed promptly and ship via trusted carriers (UPS and USPS). You’ll receive tracking by email as soon as your order is on its way.
Returns
For returns, exchanges, and refund details, see our Return & Refund Policy. Please note that paid shipping charges (2-Day Air and Next Day Air) are not refundable when you return an item.
Questions? Email support@puracashmere.com or use the chat bubble at the bottom of any page.